Our goal is to have 100% of our staff (that means doctors, veterinary technicians and assistants, and client service representatives) Fear Free Certified so that we can collectively work together to provide the lowest stress medical care possible to your pet.
You and your pet may see that appointments and treatments take a little longer than other hospitals because we strive to establish a relationship with your animal and work hard to preserve their trust. Our goal is to take a more considerate approach to how we interact with and care for your pets.
Shoreline Pet Hospital is working hard to become the first Fear Free Certified Hospital in Mountain View - so you may see us change and update our protocols as we continue to improve ourselves! If you have any questions about how our Fear Free approach may differ from other hospitals, we welcome you to come by for a snack for your dog at our Treat Bar in the lobby or schedule an appointment with Dr. Christine!